Partner relationship management

Discover valuable insights, tips, and resources to help you grow your business and improve your lead generation strategy.

When companies launch a partner program, keeping costs low often feels like the safest path. A free PRM tool or even simple spreadsheets can seem enough to get started. The challenge comes later. Once the program begins to grow, the question is not whether you need a PRM, but whether a free one can handle scale.

Why Free PRM Feels Attractive

Free tools promise a quick start. You get access without contracts or upfront payments. For a team with only a handful of partners, this seems ideal. It allows you to test the waters and show initial progress. Many companies use free solutions during their first months, but most discover the limits quickly.

Where Free PRMs Break Down

As the number of partners increases, free platforms begin to show cracks. They often lack automation, leaving you to approve deals and calculate commissions manually. They cap the number of users or partners, which blocks further growth. Integrations with CRM or marketing tools are rare or missing. Support is limited, so when something breaks, you are on your own. The cost of these gaps is hidden but real. Teams lose time, deals slip through, and partners feel less motivated to continue.

The Value of a Paid PRM

A paid PRM is designed for scale. It does not restrict the number of partners, and it automates repetitive tasks like deal registration, reporting, and commission payments. It connects directly with your CRM and marketing tools. You also get access to onboarding support and ongoing updates. The result is a smoother partner experience, which makes partners more engaged and more willing to bring in new business.

Case Study: A Leadfellow Client’s Experience

One of Leadfellow’s clients, a fast growing cybersecurity company in Germany, began its partner program with a free PRM tool. In the first six months, the company worked with six partners and managed everything smoothly. Problems started when the network grew to twenty partners. Several deals were missed because the free tool did not offer automatic deal registration. Partners grew frustrated when they could not track their pipeline, and two of them left the program.

After switching to Leadfellow, the results changed quickly. Within three months, partners registered more opportunities because the portal was easier to use. The sales team saved more than ten hours a week thanks to automated commission tracking. Most importantly, partner sourced revenue doubled in less than a year. What looked like an extra cost at first turned into an investment with measurable returns.

Cost vs Value

The choice is not really between free and paid. The real question is whether the system adds more value than it costs. Free PRM saves a few hundred dollars a month, but one lost deal is worth much more. A paid PRM creates structure, efficiency, and partner trust. These benefits pay back the subscription many times over.

When Free Still Works

A free PRM can still make sense for companies at the very beginning. If you have fewer than five partners and are simply testing whether partnerships can become a real sales channel, free is fine. But once partners begin to bring steady pipeline, the limits of free tools will hold you back.

Conclusion

Free PRM works like training wheels. It helps you move forward in the beginning, but you cannot ride far with it. If you want a program that grows, motivates partners, and delivers revenue at scale, a paid PRM is not a luxury. It is the infrastructure your partner strategy needs.

Introduction

Companies that depend on partners need more than spreadsheets and emails to keep their relationships organized. Partner Relationship Management (PRM) software has become a central tool for B2B teams that want to grow sales, improve transparency, and make partner programs easier to manage.

This guide compares the top PRM software in 2025. The focus is on usability, pricing, integrations, and the types of companies each solution fits best.

What Is PRM and Why Does It Matter?

PRM software is designed to manage all aspects of a partner program in one place. Unlike CRM, which focuses on direct customer relationships, PRM enables companies to share leads, onboard resellers, track commissions, and keep partners engaged.

The goal is simple: partners need clear visibility, and companies need measurable results. A PRM system bridges both needs.

How We Compared the Tools

When evaluating PRM software for 2025, five main criteria stand out:

  1. Ease of use – Can new teams adopt the tool without long training?
  2. Integrations – Does it work with leading CRMs, billing, or marketing platforms?
  3. Pricing – Is the cost transparent and fair for SMBs or enterprises?
  4. Scalability – Can it grow from a small program to a global ecosystem?
  5. Partner experience – Does the platform make life easier for partners?

Top PRM Tools in 2025

Leadfellow

Leadfellow is a European-built PRM created specifically for small and midsize B2B teams. It focuses on the essentials: sharing leads between partners, tracking commissions, and keeping communication transparent.

Strengths

  • Affordable entry point (starting around $199 per month).
  • Simple onboarding with minimal configuration.
  • Designed for SMBs that need structure without complexity.
  • Understands the European business context.

Weaknesses

  • Smaller global visibility compared to North American players.

Leadfellow is ideal for companies that want to start quickly and grow their partner ecosystem step by step.


PartnerStack

PartnerStack is one of the biggest names in PRM, especially in the SaaS sector. The platform manages referral, affiliate, and reseller programs and connects companies to a network of over 100,000 partners.

Strengths

  • Massive partner ecosystem that can be tapped immediately.
  • Highly automated workflows for onboarding and payouts.
  • Strong focus on SaaS programs.

Weaknesses

  • Expensive entry point ($1,500+ per month).
  • Takes a percentage of partner-driven transactions.

PartnerStack is best suited for well-funded SaaS companies that want fast access to an existing partner network.


Kiflo

Kiflo is a French PRM built with SMBs in mind. It offers clear pricing and functionality that makes it attractive for small teams that need partner management without enterprise-level costs.

Strengths

  • Transparent pricing: $299–$399 for the Scale plan, $799 for Unlimited.
  • User-friendly design focused on SMB adoption.
  • Strong traction in Europe and North America.

Weaknesses

  • Operates in a crowded mid-market where many tools look similar.

Kiflo works best for SMBs that want more than spreadsheets but less than complex enterprise solutions.


Allbound

Allbound focuses on partner experience. The platform is known for its intuitive interface and flexibility in managing partner onboarding and engagement.

Strengths

  • Modern UI/UX with strong partner portal features.
  • Flexible for different program types.

Weaknesses

  • Pricing not public, often costly ($500–$2000+ per month).

Allbound fits mid-sized companies that want to invest in a polished partner experience.


Channeltivity

Channeltivity has been on the market since 2007 and is trusted for its CRM integrations. It is a mature platform for companies that rely on structured channel programs.

Strengths

  • Deep integrations with HubSpot and Salesforce.
  • Long track record in PRM.

Weaknesses

  • Expensive for SMBs ($1,399–$1,699 per month).

Channeltivity works best for teams that already run on Salesforce or HubSpot and are ready to pay for seamless integration.


Impartner

Impartner is the leader in enterprise-class PRM. It combines PRM with Through-Channel Marketing Automation (TCMA) features for global partner ecosystems.

Strengths

  • Full enterprise feature set, from MDF to co-marketing automation.
  • High scalability for global programs.

Weaknesses

  • Very expensive (often $2000+ per month).
  • Complex to implement for smaller firms.

Impartner is the right fit for enterprises that need a full ecosystem platform and have the budget to match.


Magentrix

Magentrix is a flexible platform that can power both customer and partner portals. It emphasizes deep customization and is often deployed by enterprises.

Strengths

  • Highly customizable portal environment.
  • Strong enterprise capabilities.

Weaknesses

  • High pricing (~$1,499 per month).
  • Too heavy for smaller companies.

Magentrix is best for enterprises with specific customization needs that go beyond plug-and-play solutions.


PartnerPortal.io

PartnerPortal.io targets startups and small businesses with a lightweight PRM. It is one of the few platforms that offers a free plan to get started.

Strengths

  • Freemium model allows risk-free entry.
  • Simple setup for small teams.

Weaknesses

  • Limited scalability when the partner program grows.

PartnerPortal.io is useful for very small teams that want to test PRM before committing to larger budgets.

PRM Tools Comparison Table

How to Choose the Right PRM in 2025

The right PRM depends on company size, partner strategy, and budget.

  • SMBs in Europe that need a simple, affordable system should look at Leadfellow.
  • SaaS companies with global ambitions may prefer PartnerStack for its large network.
  • Growing SMBs can consider Kiflo for transparent pricing.
  • Mid-sized firms seeking polished portals might choose Allbound.
  • Enterprises that want global partner ecosystems should evaluate Impartner or Magentrix.

Conclusion

The PRM market in 2025 offers solutions for every stage of growth. From lightweight tools like PartnerPortal.io to enterprise giants like Impartner, companies can now find software that matches their partner strategy.

For SMBs that want to start quickly and scale sustainably, Leadfellow provides the balance of affordability, usability, and European context. It is the practical choice for teams that need partner relationship management without unnecessary complexity.

Start your partner program with Leadfellow today and turn partnerships into a growth engine.

FAQ

What is PRM software?
PRM software is a platform that helps companies manage partnerships, share leads, track commissions, and engage resellers or affiliates in one place.

How is PRM different from CRM?
CRM manages direct customer relationships, while PRM focuses on indirect sales through partners.

Which PRM is best for SMBs?
Leadfellow and Kiflo are strong options for SMBs, with Leadfellow offering the simplest entry point in Europe.

Which PRM is best for enterprises?
Impartner and Magentrix provide enterprise-level features, integrations, and scalability.

Is PRM software expensive?
Pricing varies from ~$199 per month (Leadfellow) to $2000+ per month (Impartner). Costs depend on program size and features.

Partner Relationship Management (PRM) and Customer Relationship Management (CRM) are both essential tools in the world of B2B sales. While their acronyms may sound similar, their functions, goals, and users are fundamentally different. In this article, we’ll break down the core distinctions between PRM and CRM, explain why both matter, and show you where each fits into a company’s growth strategy.

Understanding the Core Focus

CRM software is built for managing customer relationships. It’s designed to help companies track prospects, close sales, and maintain long-term customer satisfaction. CRM keeps tabs on every interaction a business has with its end customers.

PRM software, on the other hand, is designed to manage partner relationships. These include resellers, referral partners, agencies, consultants, and affiliates. PRM helps businesses scale their reach through third-party collaboration, not just direct customer acquisition.

In essence, CRM is optimized for direct revenue management, while PRM enables the growth of indirect revenue channels through trusted business relationships.

Who Uses Each System?

CRMs are commonly used by internal sales, marketing, and customer success teams. These departments need centralized visibility into every client interaction, sales opportunity, and support history. CRM helps unify that view so every team can align around a shared customer lifecycle.

PRM platforms, by contrast, are used by vendor-side teams that manage partner ecosystems. These include roles like partner managers, channel account managers, and heads of business development. Their focus is not on direct client relationships, but on building, enabling, and scaling networks of third-party collaborators who help win deals and expand reach into new markets.

Key Functional Differences

Although CRM and PRM systems may seem interchangeable at a glance, they serve distinct operational needs. Lead management in a CRM is tailored to inbound or outbound leads that sales reps work directly. A PRM system allows partners to submit their own leads through structured forms or deal registration workflows.

Similarly, CRM platforms offer detailed tracking of deals by sales representatives, customer status, and pipeline stages. PRMs add another layer by attributing deals to partners, calculating potential payouts, and avoiding lead conflict through automation. This attribution is critical when commissions are involved and transparency is expected.

Partner onboarding, which is central to successful channel strategies, is virtually absent from traditional CRM platforms. PRMs excel here, offering automated onboarding sequences, access-controlled partner portals, and resources for training and certification.

In terms of collaboration, CRMs facilitate internal teamwork through activity tracking, notes, and notifications. PRMs support external collaboration with partner-specific notifications, engagement analytics, and content delivery tools.

While a CRM may allow users to store documents and make notes, a good PRM includes a full-fledged partner portal with sales kits, co-brandable collateral, lead submission pages, and real-time deal progress dashboards.

CRM solutions rarely, if ever, offer commission tracking or financial reporting based on partner activity. PRMs are designed with that functionality built-in handling complex commission structures, automating payments, and offering clarity for both sides.

Reporting is another area of contrast. A CRM reports on direct pipeline value, win rates, and customer lifetime value. A PRM reveals which partners are most engaged, which programs bring the highest ROI, and where untapped revenue potential lies.

Integration, Not Replacement

While it’s tempting to consider one platform that does everything, the growing consensus in the software industry is that best-in-class tools should serve distinct functions and integrate seamlessly. Rather than forcing one system to handle both direct and indirect sales workflows, leading companies adopt separate PRM and CRM systems and connect them via API.

With integration, for instance, a lead submitted by a partner in the PRM system can flow directly into the CRM, keeping the sales pipeline up-to-date. When a deal is won, the data can sync back to the PRM to trigger commission workflows and update partner performance reports.

The flexibility of modern APIs allows these systems to work in harmony without manual workarounds. This ensures that both internal and partner-facing teams have tools optimized for their workflows without compromising data consistency or operational speed.

Why CRM Isn’t Enough

CRM systems were never designed to support the partner journey. Their architecture revolves around customer accounts, internal sales stages, and marketing automation. Trying to manage a partner program within a CRM often leads to confusion and wasted effort. Key partner functions like onboarding, training, deal registration, and commission payment require custom workarounds, often built on brittle spreadsheets or extra plugins.

As businesses scale, this creates a bottleneck. Internal teams struggle to support dozens or hundreds of partners with tools designed for different goals. The outcome is usually a loss of visibility, delays in commission payouts, and frustration on both ends of the relationship.

A dedicated PRM system fills these gaps. It allows partner managers to focus on partner growth, not administrative triage. It creates structure, clarity, and accountability in how partners contribute to business growth.

Why PRM Is Becoming Essential

With global sales teams stretched thin, companies are turning to partnerships as a cost-effective way to expand reach. A single, well-supported partner can generate the same pipeline as several full-time salespeople. But this only works when partners have the tools, visibility, and incentives they need to perform.

PRM software delivers this operational infrastructure. It supports scalable partner onboarding, real-time deal tracking, flexible commission models, and the resources partners need to succeed independently. It builds trust by ensuring that every deal is logged, every payout is tracked, and every partner has the same access to key tools.

As the partner economy grows, more companies recognize that sustainable growth doesn’t come from hiring more reps it comes from enabling ecosystems. PRM makes that possible.

PRM and CRM: Designed to Work Together

It’s not a question of which is better. CRM and PRM are designed to work side by side.

CRM powers internal sales, tracks customer engagement, and enables account-based growth. PRM powers external partnerships, drives indirect sales, and unlocks new distribution models.

Used together, they create a dual-engine model for revenue. One focused on high-touch sales, the other on scalable ecosystems. And when these systems are integrated usually via API they create a seamless flow of data across your entire go-to-market operation.

This modular approach reflects the broader trend in software: using the right tool for each job, not forcing a monolithic platform to do everything poorly.

Visual Comparison

See below for a direct comparison of PRM and CRM features:

Leadfellow: Built for Modern B2B Partnerships

Leadfellow offers a partner-first platform that enables B2B vendors to launch, manage, and grow their partner programs. Unlike traditional CRMs, Leadfellow is optimized for sharing leads, setting up commissions, and tracking indirect sales performance all in one clean interface.

Our platform helps vendors and partners work together transparently, efficiently, and without the usual overhead.

Want to experience it yourself? Start your 7-day free trial or book a live demo with our team and see how Leadfellow helps you scale partner-led growth efficiently.

The term value added reseller may sound technical, but the idea is simple. It means someone resells a product and adds something useful to it. This could be help with setting it up, offering support or explaining how to get the most out of it.

In business today, trust and simplicity are more important than ever. Buyers do not want just another product. They want results. That is why value added resellers are still important.

What Makes a Reseller Value Added

A traditional reseller sells a product and moves on. A value added reseller stays involved. They offer help, advice and support. They might even change or improve the product before it reaches the buyer.

Here is how they compare:

Feature Traditional Reseller Value Added Reseller
Product sale Yes Yes
Setup assistance No Yes
Ongoing support No Yes
Customization No Yes
Consulting services No Yes
Revenue share Sometimes Yes
Local market knowledge Rarely Yes

Why Companies Use Value Added Resellers

For software companies, VARs help grow sales in new markets. They already know the customer, speak the same language and understand the business culture. It is faster and easier to work with someone who already has trust.

A company does not need to hire full teams or open local offices. They can work with VARs who get paid only when they succeed.

This keeps costs down and results high.

How to Manage Resellers with Less Work

Running a partner program takes time. You need to share documents, track deals and make sure resellers get paid.

That is why many vendors use PRM software.

A tool like Leadfellow helps vendors:

  • Invite resellers
  • Share marketing materials
  • Track deals and results
  • Pay commissions automatically

You do not need a full team to run a partner program anymore. You just need a clear system.

Start Your Own Reseller Program

You can test a value added reseller model today. No contracts. No complexity.

Create a free account with Leadfellow and start building your reseller network in minutes.

👉 Create your free vendor account

Let your best contacts bring you warm leads. Everything stays transparent and trackable.


FAQ

What is a value added reseller?

It is a company that sells another company’s product but also adds services like support or consulting.

Why do companies use VARs?

They make the product easier to use, build trust and help close deals faster.

What is the difference between a reseller and a VAR?

A regular reseller just sells. A VAR adds value like setup, support or advice.

How do VARs earn money?

They usually get paid through a commission or a share of the sale.

Do I need a system to manage VARs?

Yes. A PRM like Leadfellow saves time and keeps the program organized.

When two or more businesses join forces, the energy is high and optimism runs deep. But without a written agreement, even the most promising collaborations can unravel quickly. That’s why a partnership agreement template is not just a nice-to-have it’s essential.

At its core, a partnership agreement outlines the roles, responsibilities, and expectations of each party involved. It’s your roadmap for how the partnership will operate and evolve, especially when things don’t go according to plan.

Structure Brings Clarity

A well-drafted agreement reduces ambiguity. Who is responsible for what? How are leads shared? What happens when there’s a dispute? A template forces both parties to clarify their intentions and define the scope of the relationship.

For example, marketing obligations can easily become a grey area. One partner may expect social media shoutouts while the other believes a single email blast is enough. With clear terms, these expectations are aligned early.

Protecting Your Interests

Partnerships often involve access to each other’s systems, data, and even customer relationships. A formal agreement ensures these assets are protected. It can include confidentiality clauses, limitations on usage, and exit terms.

Even the commission structure who earns what and when should be spelled out. Misunderstandings about money are among the most common reasons partnerships fall apart.

Consistency Across Partnerships

If you manage multiple partners (resellers, affiliates, tech integrations), having a reusable template ensures consistency across your ecosystem. Everyone knows what they’re signing up for, and you save hours in legal reviews.

What to Include in Your Template

Your partnership agreement template should generally cover:

  • Parties involved
  • Purpose of the agreement
  • Definitions (e.g., what is a qualified lead)
  • Roles and responsibilities
  • Marketing and branding rights
  • Intellectual property usage
  • Payment structure (commissions, timelines)
  • Performance expectations
  • Termination conditions
  • Dispute resolution

This may vary depending on the partnership type (referral, co-marketing, channel sales), but the core components are usually the same.


Sample Partnership Agreement Template

Here is a shortened version of a B2B SaaS partnership agreement:

PARTNERSHIP AGREEMENT

This Agreement is made between:
Company A, having its principal place of business at [Address]
and
Company B, having its principal place of business at [Address]

Effective Date: [Date]

1. Purpose
The purpose of this agreement is to define the responsibilities and expectations of both parties in promoting and referring the other’s services to new clients.

2. Roles & Responsibilities
- Company A agrees to market and promote Company B's services through agreed-upon channels.
- Company B will provide Company A with training and collateral needed to effectively promote the services.

3. Compensation
- Company A will receive a [X%] referral fee for any client that results in a successful sale.
- Payments will be made within [X] days after the client is invoiced and payment is received.

4. Confidentiality
Both parties agree to maintain the confidentiality of shared materials and customer data.

5. Term & Termination
- This agreement remains in effect for [12 months] unless terminated by either party with [30 days] written notice.

6. Governing Law
This agreement is governed by the laws of [Jurisdiction].

Signed:
Company A: ___________________  Date: __________
Company B: ___________________  Date: __________
  

Building a strong product is only half the battle. Getting it into the hands of customers is the real challenge. That’s where channel partners come in.

A channel partner is an external organization that helps sell or promote another company’s products. They operate independently but align closely with the goals and strategy of the original company, often called the vendor. In B2B sales, this model has become a cornerstone for scalable and cost-effective growth.

Understanding the Channel Partner Landscape

Not all channel partners are the same. In fact, they come in various types, each serving different business goals. Choosing the right mix can significantly impact your go-to-market success.

Let’s walk through the most common types:

1. Resellers

Resellers purchase your product and then sell it to the end customer. They may bundle it with additional services or support. These partners are often local experts who build trust with customers in a way vendors can’t always achieve directly. They’re ideal for reaching fragmented markets.

2. Distributors

Distributors buy in bulk and move large volumes through their networks. They don’t interact much with end users but are crucial for logistics and regional presence. If your goal is geographical expansion, they can accelerate that process.

3. Referral Partners

Referral partners don’t sell directly. Instead, they recommend your solution to their own clients and hand over the sales lead to you. These partnerships are lightweight and easy to launch, making them a great starting point for companies new to partner programs.

4. System Integrators (SIs)

SIs offer consulting, implementation, and integration services. They work with complex solutions and often customize the product for large-scale clients. This partner type fits well with technical or enterprise-level software products.

5. Managed Service Providers (MSPs)

MSPs deliver your product as part of a managed service. Think cloud hosting, security, or IT support. They build recurring relationships with clients, which gives your product stickiness and long-term revenue potential.

6. Value-Added Resellers (VARs)

VARs enhance your product by adding complementary services, such as custom development or training. They focus on delivering full solutions rather than just selling tools. These partners can be powerful in specialized verticals where domain knowledge is key.

When Should You Work with Each Type?

It’s not just about who the partners are, but when they make the most sense. Timing and alignment matter.

  • Starting out? Referral partners are low-risk and fast to onboard. They can help generate leads while you build your direct sales team.
  • Want to grow in a new region? Distributors and resellers give you access to local markets without the overhead of opening offices.
  • Selling complex software? System integrators or VARs help tailor your product to the client’s environment, speeding up adoption.
  • Offering SaaS or infrastructure tools? MSPs become your local champions, embedding your product into daily operations.

Matching the right type of partner to your business stage and product complexity ensures higher ROI and less friction.

Why Channel Partners Are Essential for B2B Growth

Hiring and training a global sales force is expensive. Channel partners fill that gap. They bring you:

  • Speed – Tap into their existing customer relationships.
  • Reach – Enter markets that would otherwise be out of scope.
  • Efficiency – Lower customer acquisition costs.
  • Trust – Leverage their brand reputation and expertise.

For companies with limited sales resources, partners become your extended sales team. They help you win deals you wouldn’t reach alone.

How to Support Your Channel Partners

Giving a partner your pitch deck isn’t enough. A successful relationship requires tools, guidance, and communication.

Here’s what you should offer:

  • A clear value proposition: Why should they promote your product over others?
  • Training materials: Sales enablement, onboarding, and certifications.
  • Lead tracking and deal registration: To protect their pipeline and avoid channel conflict.
  • Incentives: Competitive commission structures or tiered rewards.

Software solutions like PRM (Partner Relationship Management) systems make this easier. They centralize all partner activities, track performance, and simplify collaboration. This ensures both parties stay aligned and productive.

Avoiding Common Pitfalls

Many partner programs fail because they lack structure. Here are the usual mistakes:

  • Onboarding too many partners too fast without a clear plan.
  • Failing to communicate goals or expectations.
  • Overcomplicating the incentive model, making it unclear what’s in it for the partner.
  • Not measuring results, so you don’t know what’s working and what’s not.

A focused approach, supported by the right technology and transparent collaboration, sets your channel ecosystem up for success.


FAQs About Channel Partners

What is the main role of a channel partner?

A channel partner promotes or sells a company’s product to end customers, acting as an extension of the vendor’s sales force.

How do I choose the right type of channel partner?

It depends on your business goals. Use referral partners for quick lead generation, distributors for scaling reach, and VARs or SIs for complex, customized sales.

Are channel partners and resellers the same?

No. All resellers are channel partners, but not all channel partners are resellers. The term “channel partner” includes many types, including referral agents and service providers.

What are the benefits of using channel partners?

They lower customer acquisition costs, expand your reach, and allow you to scale without hiring large sales teams.

How do I manage multiple channel partners?

Use a PRM platform to manage onboarding, training, deal registration, and communication in one place.

Build Your Own Channel Partner Program

Turn warm introductions into real revenue with Leadfellow’s easy-to-use PRM software. Launch, manage, and reward your partners — without complexity or high costs.

Get Started Free

Across modern B2B industries, it’s becoming increasingly clear that sales success isn’t confined to internal teams alone. Forward-thinking businesses are recognizing that partners—resellers, affiliates, consultants, or referral advocates—can become powerful sales channels. But to turn this potential into a consistent source of qualified leads, structure and visibility are essential.

This is where PRM (Partner Relationship Management) software enters the picture—not as just another dashboard, but as the infrastructure that transforms partnership into a scalable lead generation engine.

Why Partnerships Matter for Lead Generation

At its core, PRM software enables businesses to support their partners with the tools, insights, and incentives they need to proactively promote and sell products. With structured onboarding, intuitive deal registration, real-time tracking, and commission automation, partners become more than passive contacts—they become strategic collaborators.

For companies expanding internationally, PRM platforms open doors to markets where internal teams may lack reach or credibility. Local partners already have networks and trust in place. With the right resources provided through a PRM system—such as updated marketing materials, co-branded content, and localized messaging—they can generate warm leads that are far more qualified than cold outreach.

Creating a Scalable and Transparent System

Beyond geographic expansion, the platform also introduces consistency to the process of lead handling. In the absence of PRM software, lead submissions often occur via scattered channels: spreadsheets, email, even ad hoc messaging. This leads to duplicated effort, missed opportunities, and strained relationships. With a centralized PRM system, every lead is traceable: who submitted it, when, and what status it holds in the sales funnel. Transparency boosts trust and motivates partners to stay engaged.

Timely and accurate commissions are also a key driver of partner motivation. Many partnerships falter due to payment ambiguity or delays. Modern PRM systems automatically track lead attribution and connect with payment processors to ensure partners are compensated accurately and promptly. This builds long-term trust and reduces administrative friction.

Using Data to Improve Performance

Crucially, PRM software is not only a tool for operational clarity but also a strategic asset for sales leadership. With built-in analytics, companies can identify their top-performing partners, monitor conversion rates by partner type, and uncover bottlenecks in the lead lifecycle. These insights inform smarter decisions: where to invest time, who to reward, and which strategies to scale.

Moreover, partners begin to qualify their leads better when they see how those leads are handled. Many PRM platforms offer lead scoring or validation mechanisms at the point of submission. As a result, partners are more selective, providing contacts that align closely with your ideal customer profile. Sales teams benefit from higher-quality opportunities, and partners gain satisfaction from seeing their referrals turn into closed deals.

Scalability is often cited as a major challenge in partnership management. A small program with five partners might be manageable via email and spreadsheets. But once the ecosystem grows, manual methods fall apart. PRM software ensures that programs can grow without requiring a proportionate increase in headcount. Through automation and clear workflows, one partnership manager can support dozens—or even hundreds—of partners effectively.

Building Sustainable Revenue and Brand Value

For many companies, this reduces their dependency on direct sales. A well-structured partner channel can represent a significant portion of revenue. Apollo.io, for example, reported a 1600% increase in partnership-driven revenue within months after relaunching their partner program with a PRM platform. This kind of growth not only increases pipeline security but also diversifies go-to-market risk.

And when partners feel supported and empowered, they often evolve into brand ambassadors. They mention your product in conversations, share your content, or even create their own. That user-generated content—backlinked blog posts, comparison articles, video reviews—can enhance your SEO footprint and drive organic traffic. PRM software helps capture these efforts and attribute leads appropriately.

PRM platforms also facilitate experimentation. Companies can A/B test different commission models, evaluate which partner segments bring in the most engaged leads, or compare content performance across regions. This data-driven approach helps fine-tune your partner strategy and continuously improve ROI.

Beyond performance metrics, the partner experience itself is a competitive differentiator. An intuitive partner portal, real-time visibility into commissions, and clear onboarding flows signal professionalism. In return, partners invest more time and effort.

Implementing PRM software no longer requires a dedicated IT department. Solutions like Leadfellow offer plug-and-play capabilities that allow even small or mid-sized businesses to launch within days. The barrier to entry is low, while the upside—in terms of lead generation, sales velocity, and partner loyalty—is substantial.

Ultimately, PRM software is not just a back-office tool. It’s a front-line enabler for business growth. By giving partners a structured environment to thrive, companies unlock a powerful new channel for sustainable lead generation.


FAQ: Making the Most of Your Partner Program

What’s the difference between a CRM and a PRM?
CRMs manage your customer relationships. PRMs manage your partner relationships. While a CRM supports direct sales, a PRM enables indirect sales through third parties.

Is PRM software only for large enterprises?
No. Many PRM platforms, like Leadfellow, are designed for small and mid-sized businesses. You can start with just a handful of partners and scale as needed.

How fast can I see results from a PRM implementation?
If you already have active partners, results can appear within weeks. For new programs, measurable results often emerge within 2–3 months.

Does PRM only work for referral programs?
Not at all. PRM software supports all types of partner programs—resellers, affiliates, co-sell alliances, and more.

Is implementation complex?
Modern PRM tools are built for ease of use. Most can be implemented without extensive technical expertise and integrate seamlessly with your existing stack.

The role of a partner manager is growing rapidly, especially in B2B SaaS companies—from nimble startups to enterprise-level organizations. If you’re in sales, marketing, or customer success and considering a shift to partnerships, here’s what you need to know—based on reviewing 50+ partner manager job descriptions from 2024.

Role Overview: What Is a Partner Manager?

A partner manager builds and nurtures relationships with external partners—agencies, tech providers, affiliates—to hit targets like revenue growth, product integrations, and referrals. They collaborate closely with sales and marketing teams and often report to leadership roles like CROs or Heads of Partnerships.

Key traits for success:

  • Proven partnership or sales background
  • Strong communication and interpersonal abilities
  • Strategic thinking with a results-driven mindset

Core Responsibilities

While job titles vary, most roles include these key accountabilities:

Drive Partner-Led Revenue
You’ll be responsible for growing income directly attributable to partners and will need to track conversions. Candidates should be ready to share concrete results—percentages, figures—on how they influenced revenue.

Recruit New Allies
Growing a partner ecosystem requires identifying and onboarding the right people—marketing your program, attracting vetted applicants, and keeping a healthy pipeline.

Boost Engagement
Keeping partners actively involved is crucial. From onboarding and newsletters to check-ins and co-selling—engagement is a driver of output. Your job is to test and refine outreach to maximize impact.

Build Strategic Alliances
For high-value partnerships, your role includes scouting opportunities, cultivating trust, planning initiatives together, and analyzing outcomes to build win-win relationships.

Design Partnership Programs
Whether launching a new program or revamping an existing one, partner managers often build the structure—strategy, KPIs, tiers, incentives—from scratch.

Create Assets & Enablement Tools
Successful programs include go-to-market materials, training modules, co-branded marketing collateral, marketplace listings, and integration guides. You often help design or coordinate these assets.

Go-to-Market Planning
Helping partners make a strong launch—via product announcements, webinars, and content—can drive early momentum and align expectations.

Improve Product + Customer Experience
Strong partner managers bridge partners and internal teams—product, support, customer success—to build integrations, resolve gaps, or deliver better offerings.

Use PRM and Tech Tools
You’ll master tools like PRMs, partner portals, account mapping systems, and iPaaS connectors—along with tech staples like CRMs and task managers.


Timeline of a Partner Manager’s Day

Below is a timeline-style illustration of a partner manager’s typical workflow:

Career Progression + Compensation

Moving up from partner manager, career paths might include:

  • Senior/Strategic Partner Manager
  • Director/Head of Partnerships
  • VP of Partnerships

Leadership roles add skills in executive communication, data-driven influence, hiring and managing teams, and establishing thought leadership—speaking at events, writing, networking.

Salaries (US, as of Fall 2024)

Note: Senior roles are less common but more lucrative. Market demand is high, but openings are limited—so strong performance and measurable success matter more than ever.

Where to Find Partner Manager Jobs

  • Partnership Leaders community (offers job boards and Slack networking)
  • LinkedIn (optimize your profile and engage in content)
  • Industry meetups & associations
  • Tech job boards: BuiltIn, Wellfound (formerly AngelList)

FAQ: What You’re Wondering

Q: Can I be hired without direct partnership experience?
A: Yes! Transferable skills like sales, account management, marketing, and excellent communication are all highly valued—especially if you have data-driven achievements to show.

Q: What tools do partner managers need to know?
A: Familiarity with PRM platforms, partner portals, CRMs, integration tools (like Zapier), and analytics dashboards is often required—learning on the job is common, too.

Q: How do I stand out as a candidate?
A: Come prepared with 1–2 case studies that show how you helped a partner program grow—e.g. partner-generated revenue increase or engagement metrics. Mention tools and tech you used. Propose a “big idea” for improvement (like launching a partner marketplace).

Your Next Step

Landing a partner manager role in 2025 means showcasing your ability to blend strategy, technology, and relationship-building—all backed by metrics. Offer concrete examples from your past and share forward-thinking ideas like co-launches or tools to scale.

Pro Tip: Prepare a “big idea” to share in interviews — e.g., “Let’s launch our partner marketplace on Day 60.” It shows initiative and business thinking.

Parting Thoughts

Partner management is a dynamic and rewarding field—especially in SaaS and tech. If you come with vision, metrics, and readiness to lead, this could be the next pivotal move in your career.

Many businesses fail to maximize the value of their partnerships because they lack proper tracking and insight. Without a reliable partnership tracker or partnership tracking platform, it’s impossible to know which partners drive real growth.

In this post, we’ll explore how to effectively track partnerships, what features a good partnership tracking platform should have, and how you can level up your partner management game.

What Is Partnership Tracking?

Partner tracking means monitoring and analyzing your company’s collaborations with external partners. It involves measuring key metrics such as:

  • Website traffic driven by partners
  • Leads and conversions from partnership channels
  • Revenue attributed to specific partners
  • ROI of each partnership

Imagine signing ten different partnerships but not knowing which of them brings real results. A partnership tracker gives you that clarity.

Why Is Partnership Tracking Important?

Partnership tracking plays a critical role in helping businesses make the most of their collaborative efforts. When done right, it gives you the clarity you need to understand which of your partnerships are truly driving results. By tracking key metrics, you can identify your top-performing partners — those who bring in the most valuable leads, conversions, and revenue.

In addition to spotting high-value relationships, a solid partnership tracking system allows you to streamline processes that would otherwise take hours of manual work. Payments, commission calculations, and reporting can all be automated, which saves time and reduces the risk of human error.

Perhaps most importantly, partnership tracking enables you to base your decisions on real data rather than guesswork. You can adjust your campaigns and strategies in response to actual performance trends, ensuring that every partnership continues to deliver value over time. This data-driven approach helps build stronger, more transparent relationships with your partners, as both sides have a clear view of how the collaboration is progressing.

Without proper tracking in place, managing partnerships becomes a guessing game – and that can ultimately cost your business in lost opportunities, inefficiency, and weak partner engagement.

How Does a Partnership Tracker Work?

A modern partnership tracking platform brings together a range of features designed to simplify and enhance how you manage partner relationships.

At the heart of any good platform is a centralized partner database. This ensures that all partner information – from contact details to contract terms – is stored securely in one place, making it easy to access and update as needed.

Performance tracking happens in real time, allowing you to monitor clicks, leads, sales, and other key actions as they occur. This immediate insight helps you spot trends and react quickly to opportunities or challenges.

Reporting and analytics are typically automated, which means you can generate clear, up-to-date reports without the need for manual data collection. This saves time and ensures that your decisions are always based on accurate information.

Finally, most partnership trackers include tools for managing commissions and payouts. These features help automate payment processes, minimize errors, and ensure that your partners are rewarded fairly and on time – a critical factor in maintaining healthy, long-term relationships.

Together, these features provide a complete solution for tracking, analyzing, and optimizing your partnerships.


Best Practices for Tracking Partners

  • Choose a partnership tracking platform that integrates with your CRM and marketing tools
  • Set clear KPIs: conversions, revenue, partner-driven lifetime value
  • Share regular reports with your partners to build trust
  • Continuously analyze and adjust based on performance

Popular Partner Tracking Software’s

If you’re looking to improve how you track and manage partner relationships, several software solutions are available in the global market. Each platform offers different features, so it’s important to choose one that fits your business needs.

Here’s a quick comparison:

SoftwareDomainStrengthsConsiderations
partnership.compartnership.comWell-established tool with solid SEO presenceUser interface may feel outdated compared to modern platforms
Journeybeejourneybee.ioProvides informative resources and easy-to-read guidesLower domain authority, which may reflect on visibility and reach
Zinfizinfi.comOffers comprehensive explanations of PRM (Partner Relationship Management) featuresMore focused on PRM in general, less on dedicated partnership tracking
Grouptrailgrouptrail.comTailored solutions for niche partnership programsScalability might be limited for fast-growing businesses
Demand Metricdemandmetric.comUseful templates and frameworks for partnership managementLacks native tracking functionality; more focused on planning
Leadfellowleadfellow.comDedicated PRM SaaS with easy onboarding, customizable reporting, and real-time analyticsNewer player, but rapidly gaining recognition

Tip: When choosing a partnership tracking platform, look beyond the brand name. Focus on how well the tool fits your current process and future growth plans.


Partner Tracking Process

Process:

➡ Add partner to platform
➡ Define KPIs
➡ Track results (traffic, leads, sales)
➡ Report and analyze
➡ Optimize partnerships

Ready to Take Control of Your Partnerships?

Effective partnership tracking is the key to unlocking stronger collaborations, better performance, and sustainable growth. With the right platform, you’ll stop guessing and start making data-driven decisions that truly move the needle.

Leadfellow PRM SaaS makes it easy to get started. No technical skills required – just clear insights, smart automation, and tools that grow with your business.

Try Leadfellow free for 7 days and see how effortless partnership tracking can be. Sign up for your trial today!

If your business works with partners, resellers, or agents, you’ve probably heard the term Partner Relationship Management, or PRM. But what does it really mean, and why do companies invest in PRM systems?

In simple terms, PRM is a way for companies to manage their relationships with other businesses that help sell or promote their products and services. While Customer Relationship Management (CRM) tools focus on direct customers, PRM tools are built for those who help bring in business from the outside.

Let’s break it down so you can decide whether PRM is something your business should use.

What Is Partner Relationship Management in Marketing?

In marketing, PRM means creating systems and processes that help your business work better with partners. This includes helping them understand your product, giving them the tools to promote it, and tracking how much business they bring in.

Instead of manually managing dozens of emails, spreadsheets, and calls, PRM software puts everything in one place. Your partners can log in, access sales materials, submit leads, and see the progress of deals.

For marketers, this means more control and better results when working with multiple third parties who are selling on your behalf.

What Does a Partner Relationship Manager Do?

A Partner Relationship Manager is the person responsible for building and maintaining these partner relationships. Their tasks often include:

  • Onboarding new partners
  • Sharing training materials and sales tools
  • Tracking sales and deals that come from each partner
  • Communicating updates and changes
  • Solving problems that partners face

Their goal is to keep partners active and informed so that both sides see value from the relationship. In many ways, they act as the link between your business and your partner network.

Why Do Companies Use PRM Software?

Without a structured system, partner programs often get messy. Here are a few reasons companies turn to PRM software:

1. Clear Communication

Partners can log in to a portal and find everything they need: brochures, product information, contact forms, FAQs, and more. This reduces back-and-forth emails.

2. Lead Tracking

Many PRM tools let partners submit leads directly, and you can track whether those leads result in new sales.

3. Performance Reports

You can see how each partner is doing. Are they bringing in leads? Are those leads turning into deals?

4. Reward Programs

If you offer commissions or bonuses for sales, PRM software can help track and automate those payments.

5. Time Savings

Instead of manually updating spreadsheets, a PRM tool keeps everything updated in real-time.

What Are the Features of PRM Software?

While features vary by platform, most PRM systems include the following:

  • Partner Portals: Each partner gets their own access to tools and updates.
  • Lead Submission Forms: Partners can register new leads or deals.
  • Training Modules: Videos or guides that help partners learn how to sell.
  • Content Libraries: Marketing materials and presentations ready to download.
  • Incentive Tracking: Automatically track who earns what and when to pay it.

Examples of PRM Software

Here are some popular PRM platforms used by companies today:

  • Leadfellow: Known for being startup-friendly. Lets partners send leads easily. Great for smaller businesses who want to grow their network.
  • PartnerStack: Good for scaling SaaS and tech companies. Offers rewards automation.
  • Impartner: Used by mid-sized to large businesses. Includes lots of reporting tools.
  • Kiflo: Designed for small and medium businesses. Simple interface and good analytics.

What Is the Difference Between PRM and CRM?

Let’s make this simple.

When Should You Start Using PRM?

If you answer “yes” to any of the following, PRM might be worth exploring:

  • Do you have more than five partners or resellers?
  • Are you losing track of leads submitted by partners?
  • Do partners need training or sales tools to be more effective?
  • Are rewards or commissions hard to calculate or track?
  • Do you want to grow through indirect sales?

If so, setting up a PRM system can help you get organized and see better results.

Common Questions About Partner Relationship Management

What is partner relationship management in simple terms?

It’s a way to manage all your business partners, track what they’re doing, and make it easier for them to help grow your sales.

Is PRM software only for big companies?

No. Tools like LeadFellow are made for small and growing businesses that want to work with partners from day one.

How does PRM help with partner onboarding?

You can create welcome pages, training steps, and task lists to help new partners start fast.

What should I look for in PRM software?

Ease of use, clear dashboards, good support, lead tracking, and the ability to manage rewards or commissions.

Can PRM software work with my CRM?

Yes. Most PRM tools offer integrations with popular CRMs like Salesforce, HubSpot, or Pipedrive.

Ready to get started? Sign up for Leadfellow’s free trial today and unlock the power of referral marketing for your business!

Final Thoughts

Partner Relationship Management is not just a buzzword. It’s a real strategy for growing your business by working smarter with others. Whether you’re a startup looking to get your first few referral partners, or a mid-sized company trying to manage a network of resellers, PRM can make the job easier and more effective.

By organizing your partner efforts through tools like LeadFellow or PartnerStack, you reduce friction and create a better experience for everyone involved.

Want to turn your referral program into a real growth channel? Start with PRM. You don’t have to wait until your business is big—PRM helps you get there faster.

Resources

Discover valuable insights, tips, and resources to help you grow your business and improve your lead generation strategy.

Free PRM vs Paid PRM: Which One Actually Scales Your Partner Program?

Thinking about free PRM? Learn why fast-growing companies switch to paid PRM to scale partner programs, boost ROI, and avoid costly mistakes.

Free PRM vs Paid PRM: Which One Actually Scales Your Partner Program?
Top PRM Software in 2025: Comparison of the Best Partner Relationship Management Tools

Top PRM Software in 2025: Comparison of the Best Partner Relationship Management Tools

This guide compares the top PRM software in 2025. The focus is on usability, pricing, integrations, and the types of companies each solution fits best.

The Evolution of B2B Referrals: How They Have Changed and What the Future Holds

The Evolution of B2B Referrals: How They Have Changed and What the Future Holds

To understand the future of referrals, we need to look back at how they emerged, how technology has transformed them, and where the next decade will take them.

What Is the Difference Between PRM and CRM?

Partner Relationship Management (PRM) and Customer Relationship Management (CRM) are both essential tools in the world of B2B sales. While their acronyms may sound similar, their functions, goals, and users are fundamentally different.

What Is a Value Added Reseller and Why It Still Works

The term value added reseller may sound technical, but the idea is simple. It means someone resells a product and adds something useful to it. This could be help with setting it up, offering support or explaining how to get the most out of it.

Why Every Business Needs a Partnership Agreement Template

When two or more businesses join forces, the energy is high and optimism runs deep. But without a written agreement, even the most promising collaborations can unravel quickly. That’s why a partnership agreement template is not just a nice-to-have it’s essential.

What Is a Channel Partner, and Why They Matter in B2B Sales

What Is a Channel Partner, and Why They Matter in B2B Sales

A channel partner is an external organization that helps sell or promote another company’s products. They operate independently but align closely with the goals and strategy of the original company, often called the vendor. In B2B sales, this model has become a cornerstone for scalable and cost-effective growth.

How PRM Software Can Become Your Most Powerful Lead Generation Engine

How PRM Software Can Become Your Most Powerful Lead Generation Engine

Local partners already have networks and trust in place. With the right resources provided through a PRM system—such as updated marketing materials, co-branded content, and localized messaging—they can generate warm leads that are far more qualified than cold outreach.

What Does a Partner Manager Do? And How Can You Land the Role?

The role of a partner manager is growing rapidly, especially in B2B SaaS companies—from nimble startups to enterprise-level organizations.

Partner Tracking: The Foundation of Successful Collaborations

Partnership tracking plays a critical role in helping businesses make the most of their collaborative efforts. When done right, it gives you the clarity you need to understand which of your partnerships are truly driving results.

What Is Partner Relationship Management (PRM)?

If your business works with partners, resellers, or agents, you’ve probably heard the term Partner Relationship Management, or PRM. But what does it really mean, and why do companies invest in PRM systems?

How Many Leads Do You Need to Close One Sale?

The lead-to-sale ratio measures the number of leads required to close a single sale. This ratio varies across industries and depends on several factors, such as lead quality, sales strategies, and the complexity of your product or service.

How Australian businesses can generate more revenue from leads using referral marketing

Referral marketing offers Australian businesses a unique opportunity to grow cost-effectively. By tapping into your existing networks and encouraging happy customers to spread the word, you can generate high-quality leads, increase revenue, and build a loyal customer base that keeps coming back.